Return Policy
Hey Girl Hey Boutique-Return Policy
At Hey Girl Hey Boutique, we want you to absolutely love your purchase! If something isn’t quite right, we’re here to help. Please review our return guidelines below.
Eligibility for Returns
Timeframe:
Returns are accepted within 7–14 days of purchase and are eligible for store credit or exchange only.
Condition:
Returned items must be:
- Unworn and unwashed
- In original condition with all tags attached
In original packaging (if applicable)
Non-Returnable Items
We are unable to accept returns on the following:
- Gift cards
- Sale or clearance items
- Undergarments and bodysuits (for hygiene reasons)
Accessories (e.g., jewelry, hats)
Return Process
Online Purchases:
- Contact us at [email protected] or call 702-340-9033 to initiate a return.
- Provide your order number and a brief reason for the return.
- Mail your item(s) to:
Hey Girl Hey Boutique
Las Vegas, Nevada
Note: Return shipping costs are the responsibility of the customer unless the item is defective.
Defective or Damaged Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery. Include photos and a brief description so we can assist you with a replacement or store credit.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Contact Us
Have questions about your return or exchange? We’re here for you:
📧 Email: [email protected]
📞 Phone: 702-340-9033
Thank you for shopping with Hey Girl Hey Boutique — we appreciate your support and look forward to serving you again soon!